Cancelling your order
If you wish to cancel your order prior to dispatch, please also email firstname.lastname@example.org detailing your name and order number. We will advise upon receipt if we have been able to stop this, and of course we will refund. In the unlikely event that you wish to return goods, please send an email to email@example.com with an explanation.
The unused product needs to be returned to our factory in the same condition, and maybe at your own expense, within 14 days of delivery, with a copy of your order.