Looking after your china

Aftercare Information

Our Bone China has been designed for everyday use and is tested to withstand normal handling. Set out below are our care instructions

Handling

Do not mix plates with metal utensils to avoid metal marking or damaging the glaze surface. Avoid the use of any abrasive materials.

Where possible use rubber / plastic mats on stainless steel surfaces. Avoid storing plates on top of one another, as this may scratch the surface, where possible store with dividers or napkins between. Never slide plates out from a stack - but lift instead.

Thermal Shock

To reduce the possibility of thermal shock, do not take china from a very cold area and place it on a hot surface, for example out of a freezer and straight to an oven. China must not be used for cooking.

Staining and Tanning

The most difficult stains to remove from tableware are tea, coffee tanning, acidic and burnt on sauces. To avoid this happening try and get these items washed as quickly as possible. If staining, particularly on cups becomes an issue use only a good quality de-tanning solution. Do not use abrasive materials. Deposits may also occur in areas of "hard" water, most stains can be removed with a solution of vinegar and water.

Microwaves

Do not place china with a metallic finish, for example a gold or platinum edge into a microwave.

Dish washing

Always wash as soon as possible after use, avoid leaving food on china for any length of time.

It is always advisable to hand wash china with gold or platinum in the decoration, or around the edges. Avoid the use of metal scourers or abrasive detergents.

For washing in a Dishwasher - Stack carefully so that items are not touching. Do not overload. Always use good quality wash and rinse aids, a gel or liquid is advisable. Make sure that the water temperature is correct and the machine is regularly serviced and in good order.

Recommended dishwasher temperature for china is maximum 65⁰ C. Using higher temperatures or overdosing on detergent will cause deterioration to the glazed finish or damage any decoration on the product. Most dishwashers have a short wash or china / crystal cycle that should be sufficient for most cleaning of china. Rinse immediately to avoid leaving deposits on the china.